Privacy Policy

At Dongmo, your privacy is our priority. We value your trust and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect

We collect information to enhance your shopping experience and ensure you receive the best service. The information we collect includes:

Personal Information: Name, address, email, and phone number when you make a purchase or sign up for our newsletter.
Payment Information: Credit card details and billing address for processing orders.
Browsing Data: Cookies and browsing history to understand your preferences and improve our website.

How We Use Your Information

We use your information to provide you with exceptional service and to improve our offerings. Specifically, we use your data to:

Process Orders: Ensure your purchases are handled smoothly and delivered promptly.
Personalize Experience: Tailor our communications and offers to suit your preferences.
Improve Services: Analyze trends and customer behaviour to enhance our products and website.
Marketing: Send you information about promotions, new products, and events. You can opt out at any time.

Protecting Your Data

We take the security of your personal information seriously. We implement advanced security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

Encryption: Using SSL encryption to safeguard your data during transactions.
Secure Storage: Storing your information on secure servers with restricted access.
Regular Audits: Conduct regular security audits to ensure the highest level of protection.

Sharing Your Information

We respect your privacy and do not sell your personal information. We only share your data with trusted partners when necessary to provide our services, such as:

Payment Processors: To handle transactions securely.
Delivery Services: To ensure your furniture reaches you safely and on time.
Service Providers: To help us analyze data and improve our services.

Your Rights

You have the right to access, update, and delete your personal information. You can:

Access: Request a copy of the information we hold about you.
Update: Correct any inaccuracies in your personal information.
Delete: Request the deletion of your data from our systems.

To exercise your rights, contact us at privacy@dongmofurniture.co.za. We will respond promptly to your requests.

Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our website. You can manage your cookie settings through your browser at any time.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes indicates your acceptance of the new terms.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: privacy@dongmofurniture.co.za
Phone: +27 11 333 2448
Address: 94 Pritchard Street, Johannesburg 2001

Thank you for trusting Dongmo. Your privacy is our commitment.